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Tips for Properly Informing New Residents

It can be challenging to maintain social harmony and support real estate values when new residents are unaware of the neighborhood's rules.
Staff Writer | Apr 14, 2024 | 2 min read
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Moving into an association-governed condominium complex is an exciting prospect for many people. However, the initial excitement of living in a community whose rules are designed to support real estate values and ensure social harmony can be short lived when new residents are misinformed about some of the neighborhood’s bylaws.

Most condo complexes include a copy of the association’s governing documents in new welcome packets, and also provide access to the documents online. However, it is also helpful to include a truncated copy of governing documents that highlights the bylaws that most affect daily life in the community, particularly the bylaws below.

Noise Ordinance

Because condo dwellers live close together, noise ordinances are especially important. Almost everyone knows to be quiet between 10 p.m. and 6 a.m. However, many complexes have their condo property management provider enforce other noise ordinance as well. Be sure that new residents in the complex know what these ordinances pertain to.

Guest Policies

The guest policies in most condo complexes are fairly liberal. However, certain types of communities, such as communities designed for senior citizens, have special guest policies, such as limitations on how many nights young guests can stay at a residence each year. If your community has unique guest policies, be sure prospective residents know about them upfront.

Pet Policies

In communities where people live in close proximity to each other, pet issues are some of the most common complaints. If your association allows people to have pets, be sure new residents are aware of pet waste policies, dog barking policies, dog leash policies, etc. before they move into the community. Otherwise, they could unintentionally offend neighbors.

Parking Rules

Most HOA neighborhoods have a set of parking rules, particularly regarding guest parking, parking near common buildings, and how many vehicles each unit may park on the property. People who follow parking rules are likely to be upset when others don’t. Be sure new people in the neighborhood are aware of their liberties and limitations when it comes to parking.

Conflict Resolution Process

An angry resident who isn’t familiar with the conflict resolution process can do and says things that make the problem worse. Be sure that residents understand how the board and the condo property management provider handle the conflict resolution process. This will help prevent them from involving parties who have no control over conflict resolution.

For assistance developing a plan to inform new residents of bylaws that commonly affect life in your community, contact a provider of condo property management services today.

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